VA offers an urgent care benefit that provides eligible Veterans with greater choice and access to timely, high-quality care. Urgent care providers treat injuries and illnesses that require immediate attention, but are not life-threatening. The benefit supplements care Veterans may also have access to at a VA medical facility.
When using the urgent care benefit, Veterans must go to an urgent care provider in VA’s network. Upon arriving, Veterans must state they are using their VA urgent care benefit.
The urgent care provider will verify the Veteran’s eligibility before providing care. If a Veteran arrives at an urgent care network location and has any difficulty receiving care, they can call 866‑620‑2071 to receive assistance.